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On this page you will find all small or big answers to detailed questions. And if a question does not appear - we will answer it on the phone at the latest.
Dinner can be taken in the restaurant from 18.00 to 20.30 hours.
We ask you to vacate the room by 12.00 noon on the day of your departure so that we can clean the room for the following guests. You are welcome to deposit your luggage in a secured room if you are planning a short trip or a hike on the day of departure.
There are bathrobes for adults in every room, the number depends on the occupancy. A limited number of children's bathrobes can be borrowed at the reception for a deposit of €20,--, which we will write on your room during this time and cancel on departure.
Please let us know as early as possible if something has been overlooked during cleaning, for example, or if you are not satisfied with other things. If it is possible for us, we will do everything we can to remedy these defects at short notice. It would be a pity for you and for us if we only find out about it when you leave and you leave dissatisfied. You can also use the chat function of the tablet. Thanks a lot.
The room TV has an internal satellite receiver. You can find the TV program here on this tablet.
The breakfast room is located on the first floor and is open from 7.30 am to 10.30 am.
There is a beverage refrigerator on the 1st floor. If you take a drink from it, please register on the enclosed list. The fee will be settled at departure
You will find towels in the green bag in the bathroom, which you can also take with you to the swimming pool.
Coffee and cake
During your stay, all guests (including guests who booked breakfast only) have included coffee and cake in the period from 15.00 to 16.00. We ask for self-service.
The tourist tax for adults is €2,00 per night and person.
If you have booked an arrangement with massages, the appointments are usually already booked. You will find information on this in your room. If you wish to have further massages, book them directly with the masseuse if possible. Please also pay this massage directly to the masseuse, as she works on her own account and is not employed by the hotel. We thank you for your understanding.
Within the framework of your stay, all guests (including guests who have booked breakfast only) have included lunch soup in the period from 13.00 to 14.00. We ask for self-service.
Parking is free and is located above and below the hotel. In exceptional cases, if there are not enough parking spaces at the hotel, please drive up 50 meters from the church. There are another 10 parking spaces for our hotel guests.
On weekends (Saturday and Sunday) the restaurant is open from 12.00 to 23.00, on weekdays from 18.00 to 22.00. On weekends the restaurant is open from 12.00 to 14.30 and from 18.00 to 20.30, on weekdays (Monday to Friday) from 18.00 to 20.30. We ask for your understanding that the restaurant sometimes closes earlier. If there are no more guests in the restaurant around 22.00 hrs, our staff will be instructed to close the restaurant.
The reception is not continuously manned, usually from 8.00 to 13.00 hours. The colleagues in the restaurant will also be happy to deal with your concerns and questions. You can also use the chat function of this tablet to ask questions or request massages, for example.
The sauna in the swimming pool area is open daily from 16.00 to 21.00. Outside this time you can also use this sauna, please register half an hour in advance at the reception or in the restaurant.
The new barrel sauna in the hotel garden can be arranged individually, please let us know at least one hour in advance - you can access the barrel sauna through the large sliding door through the swimming pool.
The swimming pool is open daily from 8.00 to 21.00 hours. Changing rooms and extra towels can also be found here.
Washing facilities for mountain bikes and other bicycles
In the under courtyard at the corner of the swimming pool you will find a high-pressure cleaner for cleaning the bikes. Please return rental bikes also cleaned.
For a small fee we can wash your clothes (e.g. sports or hiking clothes). Even if you only have clothes to dry, please contact us. We will take care of it.
The hotel's own tennis court is free of charge, we kindly ask you to register in advance.
The table tennis table is located in the basement. Bats and balls are available at the reception or in the restaurant.
If you want to make a call, please dial the "0" in front of the phone number. Your telephone number is 05329-6994 + your room number. For room numbers below 10 please use 01, 02, etc.
Due to Schulenberg's central location in the Harz Mountains, a wide range of excursion destinations are available. The Upper Harz with its signposted hiking trails is a paradise for every hiker and walker: with clearings or dense forest, flat or steep paths, narrow trails or hiking trails.
A flyer of three short hiking routes is available free of charge at the reception. Hiking maps for larger tours are also available for purchase here.
The WLAN is free of charge for you. Please select HOSPLOTS in your device settings and confirm the terms and conditions. From now on you can use the WLAN in the whole house.
You can settle your bill on the day of departure in cash, by EC card, Maestro, VISA or Mastercard.
For an extra charge we are happy to serve you breakfast in your room, please let us know one day in advance via chat message on this tablet or in person at the reception desk.
If you do not wish to be disturbed, you can cancel the room cleaning under Orders by tablet. Of course, you can also hang 'the Do Not Disturb' sign on the door as usual.
On the room key you have a transponder for the hotel entrance door. This can be opened by holding the transponder in front of the knob on the entrance door, pressing the button and listening for a slight beep or light signal. Now you can turn the knob to the left and open the door.
We wish you a pleasant stay.
Your family Römermann and team